Colleagues Sarah and Julia Are Involved in a Dispute and Get

question 30

True/False

Colleagues Sarah and Julia are involved in a dispute and get another colleague,William,to make suggestions about helping them resolve their dispute.This is an attempt at mediation.

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Definitions:

Legitimate Power

Power derived from a formal position or role within an organization, giving the holder authority to make decisions and demand compliance.

Coercive Power

the ability of a person to influence others' behavior by threat of punishment or actual punishment.

Expert Power

is the influence one possesses due to their skills, knowledge, or expertise in a particular area, which others recognize and value.

Distinct Source

A unique origin from which information, data, or materials are obtained.