Which Job Analysis Method Organizes Its Elements into Six Major

question 53

Multiple Choice

Which job analysis method organizes its elements into six major categories covering a wide variety of tasks requirements,and produces a KSAOs profile for a job?

• A)Functional Job Analysis
• B)Job Components Inventory
• C)Task Inventories
• D)Position Analysis Questionnaire

Recognize the importance of ethical customer service practices.

Emphasize the human aspect of customer service, including empathy and ethical treatment.

Understand the principles of revenue recognition and expense reporting.

Identify the normal balance of different types of accounts (assets, liabilities, equity, revenue, and expenses).