A Customer Service Representative Must Address the Needs/issues of Clients

question 64

Multiple Choice

A customer service representative must address the needs/issues of clients who call in by gathering and transmitting information verbally.This is an example of a(n)

• A)ability.
• B)skill.
• C)knowledge.
• D)other personal characteristic.

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Definitions:

Federal Budget Deficit

The shortfall when the federal government's expenditures exceed its revenues in a fiscal year.

Fiscal Year

A fiscal year is a one-year period that companies and governments use for financial reporting and budgeting, which doesn't necessarily align with the calendar year.

Automatic Stabilizers

Economic policies and programs that automatically adjust to counteract economic fluctuations without the need for explicit government action.

Recessionary Pressures

Economic factors or conditions indicating an impending or current period of economic downturn.