How Can Helpers Best Avoid Informational Overload

question 2

Multiple Choice

How can helpers best avoid informational overload?

• A)By identifying key messages and feelings
• B)By taking notes
• C)By asking the client to focus only on what is most important
• D)By gently and respectfully asking the client to refrain from speaking too much

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Definitions:

Emotional Intelligence

The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.

Mayer

Refers to John D. Mayer, a psychologist who co-developed the theory of emotional intelligence, which emphasizes the ability to recognize, understand, manage, and use emotions effectively.

Analytical Intelligence

A facet of general intelligence that involves the ability to analyze, evaluate, judge, compare, and contrast.

Practical Intelligence

The aspect of intelligence involving the ability to solve everyday problems through adaptive or creative thinking and learning from experience.