Which of the Following Is Not a Tactic Identified by Egan

question 14

Multiple Choice

Which of the following is not a tactic identified by Egan for responding to clients with empathy?

• A)Respond quickly to client communications.
• B)Gear your response to the client,but remain yourself.
• C)Use short responses.
• D)Give yourself time to think.

---

Definitions:

Union Organizing

The process of forming or joining a labor union to represent employees' interests in negotiations with employers.

Labour-management Co-operation

Collaborative efforts between employees, represented by their unions, and employers to improve working conditions, productivity, and mutual interests.

Joint Study Committees

Collaborative groups formed by representatives from different parties, often within a workplace, to investigate and provide insights or solutions on specific issues or projects.

Training Programs

Structured courses or modules designed to enhance the skills, knowledge, and competencies of employees or individuals.