Match Each Description with the Item Below

question 9

Multiple Choice

Match each description with the item below.
-John Tyler

• A)offered as a toast at a Jefferson Day dinner: "Our Union-It must be preserved!"
• B)was the husband of the woman snubbed by wives of cabinet members
• C)was Jackson's most trusted political adviser and ally and was nicknamed the "Little Magician"
• D)was the director of the Bank of the United States who expressed confidence in the bank's future
• E)was the South Carolinian who became the leading states' rights activist for the South and Jackson's fiercest critic
• F)was Jackson's opponent for president in 1832, proving unable to see the sources of Jackson's popularity
• G)won the presidency with his "Log Cabin and Hard Cider" campaign depicting him as a humble man
• H)as a Massachusetts senator, said "Liberty and Union, now and forever, one and inseparable"
• I)was a presidential candidate for the anti-Masonic party in 1832 who carried only the state of Vermont
• J)was the 1840 Whig vice presidential candidate who was featured in Harrison's campaign slogan

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Definitions:

Kano Model

A theory for product development and customer satisfaction developed by Noriaki Kano, which classifies customer preferences into five categories: Must-Be, One-Dimensional, Attractive, Indifferent, and Reverse.

Excitement Factors

Elements or features of a product or service designed to stimulate interest, enthusiasm, or excitement among consumers.

Customer Satisfaction

An assessment of the degree to which a company's products or services exceed or fulfill the anticipations of its customers.

Research And Development (R&D)

The investigative activities a business conducts to improve existing products and procedures or to lead to the development of new products and procedures.