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question 81

Multiple Choice

Word Analysis. Examine the words and/or phrases for each question below and determine the relationship among the majority of words/phrases. Choose the option which does not fit the pattern.


Definitions:

Quality

The degree to which a product or service meets or exceeds customer expectations.

Lean Environment

A management philosophy focusing on reducing waste and improving efficiency in the production process, often resulting in cost savings and higher quality products.

Operations

Activities carried out by a company to produce, buy, sell goods or services in the most efficient and effective manner.

Management

The act of directing and controlling a group or organization to achieve goals.

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