When Providers Oversimplify Terms for Elderly Patients, the Result Is

question 44

Multiple Choice

When providers oversimplify terms for elderly patients, the result is

• A) disturbing to patients and can have a significant effect on the quality of the patient-provider relationship.
• B) the elderly patient is more able to understand.
• C) the elderly patient feels like a helpless child.
• D) a decrease in the rate of recovery.

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Definitions:

Servicescape

The physical surroundings in which a service takes place, and how they affect customers and employees.

Work Cell

An arrangement of machines and personnel that focuses on making a single product or family of related products.

Process-Oriented Layouts

Facility layouts designed around the production process, grouping together resources based on similar processes to optimize workflow and equipment utilization.

Work-In-Process Inventory

Refers to the materials and goods that are partially completed in the production process.