Developing a Set of Knowledge, Behaviors, Attitudes, Skills, and Polices

question 27

Multiple Choice

Developing a set of knowledge, behaviors, attitudes, skills, and polices to work effectively within multicultural situations references is called

• A) behavioral identification.
• B) multicultural education.
• C) empowerment promotion.
• D) cultural competence.

Describe how status effects influence communication within organizations.

Distinguish between effective and efficient communication and the factors that impact these concepts.

Describe the role of the sender and receiver in the communication process.

Understand the barriers to effective communication and strategies for overcoming them.

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Definitions:

Tragedy of the Commons

A situation in a shared-resource system where individual users acting independently according to their own self-interest behave contrary to the common good of all users by depleting or spoiling that resource.

Public Goods Dilemma

A situation in which the consumption of a good by one individual does not reduce its availability to others, leading to potential overuse or depletion.

Fads

Interests or practices followed enthusiastically for a relatively short period of time.

Fashion

The widespread custom or style of behavior and appearance at a particular time or in a particular place.