Dwayne Wants to Become a Better Listener

question 61

Multiple Choice

Dwayne wants to become a better listener.He should first

• A) use verbal cues to let the speaker know he is listening.
• B) signal his interest in the speaker with nonverbal cues.
• C) respond quickly to show he is engaged in the conversation.
• D) avoid paraphrasing the other person's wording.

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Definitions:

Biosocial Basis

The biosocial basis refers to the interaction between biological factors and social elements in shaping behaviors, traits, and health outcomes.

Contextual Factors

External conditions or environments that influence the outcomes of a process or situation, often beyond the control of individuals.

Empathy

The ability to understand and share the feelings of another person from their perspective.

Just-World Hypothesis

According to Lerner and Miller, people need to believe that the world is a just place where they get what they deserve. As evidence of undeserved suffering undermines this belief, people may conclude that victims deserve their fate.