Dwayne Wants to Become a Better Listener

question 61

Multiple Choice

Dwayne wants to become a better listener.He should first

• A) use verbal cues to let the speaker know he is listening.
• B) signal his interest in the speaker with nonverbal cues.
• C) respond quickly to show he is engaged in the conversation.
• D) avoid paraphrasing the other person's wording.

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Definitions:

Subjective

Subjective pertains to personal opinions, interpretations, or feelings, rather than facts that can be universally observed or verified.

Reliability and Validity

The consistency and accuracy of a measurement or test, respectively.

Critical-Incident Technique

A method used in qualitative research and management to identify significant events or actions that contributed to a particular outcome, focusing on specific examples and experiences.

Running Log

A record or journal maintained by runners to track their training, including distances run, times, and any other relevant details.