Diane Works in the Customer Service of a Major Department

question 68

Multiple Choice

Diane works in the customer service of a major department store.Her job is

• A) less stressful because the customer is always right.
• B) more stressful because most customers are decidedly difficult.
• C) probably very stressful.
• D) less stressful because at least she has a job.

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Definitions:

Central Deafness

A type of hearing loss which is caused by damage to the central nervous system rather than the ear itself.

Taste Receptor Cells

Specialized cells located on the taste buds of the tongue that detect chemical substances in food, allowing the perception of taste.

Papillae

Small protrusions on the surface of the tongue that contain taste buds and aid in the sensation of taste.

Taste Buds

Structures along the sides of many of the tongue’s papillae that are composed of 60 to 100 receptor cells for taste.