TQM Is

question 19

Multiple Choice

TQM is:

• A) a process of technical quality methodology.
• B) a small business certification of environmental compliance.
• C) a philosophy of management.
• D) a traditional method of product pricing.

---

Definitions:

Multiple Perspectives

The consideration and integration of various viewpoints and disciplines when evaluating or solving a problem.

Traditional Review

A conventional method of evaluating work performance, typically conducted annually by managers or supervisors.

Flexible Working Arrangements

Work setups that allow employees flexibility in determining their work hours, location, or schedule to better accommodate personal needs and improve work-life balance.

Telecommuting

Working from a remote location outside of the conventional office space, often from home, using the internet and telecommunications technology.