Examlex
All of the following are General controls except for:
Emotional Intelligence
is the ability to recognize, understand, manage, and use emotions effectively in oneself and in relationships with others.
Academic Performance
The extent to which a student, teacher, or institution has achieved their short or long-term educational goals.
Emotional Labour
Requirement for people to conform to emotional “display rules” in their job behaviour in spite of their true mood or emotions.
Cognitive Ability
The mental capacity to process information, solve problems, and make decisions.
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