Which of the Process Map Symbols Is Used to Show

question 10

Multiple Choice

Which of the process map symbols is used to show a task or activity in the process?

• A)Rectangle
• B)Oval
• C)Diamond
• D)Circle

Understand the philosophy and tools of Total Quality Management (TQM).

Identify key figures and their contributions to quality improvement, such as Deming.

Recognize and apply the PDCA cycle in continuous improvement processes.

Differentiate between various TQM tools and their applications in problem-solving.

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Definitions:

Scienter

A legal term referring to the knowledge of wrongdoing or fraudulent intent in actions that lead to litigation, particularly in securities fraud.

Silence

The absence of sound or the state of choosing not to speak or respond in communication.

Fraud

Consciously tricking someone in order to gain illicitly or to rob a victim of their rightful due.

Fiduciary Duty

A legal obligation of one party to act in the best interest of another when entrusted with care of money, property, or confidential information.