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If a business decided to classify its expenses under the headings 'Selling and Distribution', 'General and Administrative' and 'Financial', into which groupings would the following fall: 1. depreciation of sales staff's motor vehicles; and 2. bad debts written off?
Oral Communication
The process of expressing information or ideas by word of mouth.
Nonverbal Messages
Communication without the use of spoken language, conveyed through body language, facial expressions, gestures, and other physical cues.
Major Points
The most important or central aspects, ideas, or arguments within a discussion, presentation, or document.
Assertive Communication
The practice of expressing one's views and wishes directly and respectfully, without being passively accepting or aggressively confrontational.
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