An Inflammatory Joint Disease That Usually Has Its Onset After

question 61

Multiple Choice

An inflammatory joint disease that usually has its onset after 40 years of age and is believed to be autoimmune is

• A) ankylosing spondylitis.
• B) rheumatoid arthritis.
• C) osteoarthritis.
• D) carpal tunnel syndrome.

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Definitions:

Nature of the Call

The specific reason or purpose for a communication or request for service.

THINK Technique

An acronym that stands for True, Helpful, Inspiring, Necessary, Kind - a strategy used to teach effective communication and thoughtful interaction.

Helpful

Providing assistance or benefit to someone or something; being useful and supportive.

HEAT Technique

A methodology aimed at enhancing learning or performance by High Expectations, Active learning, and Testing feedback.