You Are Conducting a Training Session on Security Management for a Group

question 61

Multiple Choice

You are conducting a training session on security management for a group of senior employees. Which of the following suggestions would you give the employees for effectively dealing with potentially violent employees?

• A) Get assistance from others, perhaps a manager not directly affected by the situation being discussed.
• B) Intimidate them and respond to them strongly so as to indirectly demonstrate a position of power.
• C) Avoid notifying security personnel as this might provoke violent reactions and worsen the situation.
• D) Avoid asking questions that require long answers or explanations as this might irritate them.