Soft Skills Are Critical in Many Instances in a Business

question 5

True/False

Soft skills are critical in many instances in a business environment and can be taught.

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Definitions:

Emotion-provoking Words

Language chosen to elicit strong emotional responses from an audience, typically used to persuade or influence.

Conflict

A disagreement or dispute between individuals or groups due to differing needs, ideas, beliefs, values, or goals.

Collaborative Style

A work approach focusing on teamwork, shared goals, and collective effort to achieve objectives or solve problems.

Mediators

Individuals or entities that intervene in disputes or negotiations to help the parties involved reach an agreement.