When Documentation Does NOT Support the Level of Service Provided

question 86

Short Answer

When documentation does NOT support the level of service provided, and a lower-level code should have been selected, this practice is known as ________.

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Definitions:

Decision Quality

The level of effectiveness and efficiency in making choices that meet objectives and yield beneficial outcomes.

Engage

To involve oneself or become actively involved in a particular activity or enterprise.

Focus Groups

A research method in which a small, diverse group of people are gathered to discuss and provide feedback on a specific topic or product under the guidance of a moderator.

Heterogenous

Comprising elements from different groups, sources, or kinds, indicating a diverse and varied composition.