Examlex
The concept of workers' compensation insurance dates back to the late 1800s as a way to compensate workers who are injured on the job.
Online Banking Services
Financial services provided over the internet, allowing users to conduct transactions, manage accounts, and access banking information remotely.
Service Quality Goals
Targets or objectives set by a business to maintain or improve the standard of service delivered to customers.
Service Recovery
Service Recovery involves a company's efforts to rectify a problem following a service failure, aiming to restore customer satisfaction.
Procedural Fairness
The degree to which the processes and procedures used in decision making are perceived as just, equitable, and without bias.
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