The National Center for Competency Testing Awards The

question 23

Multiple Choice

The National Center for Competency Testing awards the:

• A) National Certified Medical Office Assistant (NCMOA) certificate.
• B) Certified Medical Administrative Assistant (CMAA) certificate.
• C) Certified Medical Billing Specialist (CMBS) certificate.
• D) Certified Coding Associate (CCA) certificate.

Appreciate the role of assumptions in dyadic leadership theories.

Recognize indicators of follower dissatisfaction.

Understand the subjective nature of leadership effectiveness ratings.

Assess leadership theories based on their focus on follower characteristics.

---

Definitions:

Transformational Leaders

Leaders who inspire and motivate followers to achieve extraordinary outcomes by transforming their attitudes, beliefs, and values rather than simply managing transactions.

Fundamental Cornerstones

Basic, essential principles or components on which a concept, theory, or system is founded or constructed.

Abandon Systems

The decision to discontinue the use of a particular system, tool, or process after it has been deemed outdated, inefficient, or no longer aligned with the organization's goals.

Authentic Leadership

A leadership style characterized by genuine, transparent, and ethical behavior that fosters trust and respect among followers.