A Sales Rep Is Making a Sales Call to a Potential

question 90

Short Answer

A sales rep is making a sales call to a potential corporate customer. The sales rep is explaining how the product will help the customer increase productivity using facts and figures from prior customers. Which individual tactic is the sales rep using in this situation? a. rational persuasuon
b. inppirational appeals
c. consultation
d. ingratiation
e. personal appeals
f. exchange
g. coalition
h. legitimization
i. pressure

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Definitions:

Interrole Conflict

Conflict arising when the expectations of two or more roles held by an individual are incompatible, leading to stress and difficulty in role performance.

Intrarole Conflict

A situation where an individual faces conflicting expectations and demands associated with a single role they occupy.

Role Negotiation

A process through which individuals communicate and agree upon the expectations and responsibilities of their roles within a team or organization, often to resolve conflicts or improve performance.

Role Ambiguity

The uncertainty or lack of clarity about the expectations, responsibilities, and requirements of a particular role within an organization.