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The Evidence for the Importance of Matching Member and Leader

question 27

Multiple Choice

The evidence for the importance of matching member and leader backgrounds is


Definitions:

Resistance to Change

The opposition or reluctance to alter established behavior, practices, processes, or structures within an organization or individual's life.

Empathy and Support

The capacity to understand and feel what others are experiencing combined with efforts to comfort, assist, or encourage them.

Communication

The process of exchanging information, ideas, thoughts, and feelings between people through verbal, written, or nonverbal means.

Process Consultation

A method in organizational development wherein an external consultant supports a client in understanding and solving their own problems through reflective inquiry and advice.

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