Behavior That Is Carried Out with the Goal of Helping

question 44

Multiple Choice

Behavior that is carried out with the goal of helping others is called __________ behavior.

• A) cooperative
• B) altruistic
• C) prosocial
• D) reciprocal

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Definitions:

Irate Customer

A customer who is extremely angry or frustrated with a service or product, often requiring special attention or strategies to resolve their issues.

Procedural Fairness

The fairness of the processes that lead to outcomes, ensuring that decisions are made consistently and transparently.

Customer Service

The support and assistance provided by a company to those who buy or use its products or services.

Marketers

Professionals or organizations who promote and sell products or services to consumers or other businesses.