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One way to delete a note is to click immediately to the left of the note reference mark in the document text and then press the ____ key twice.
Journey Map
A visual representation of a user's experience with a product, service, or brand over time, highlighting key interactions and touchpoints.
Buyer Persona
A detailed description of a fictional person who represents a key segment of a company's target market, used to visualize the ideal customer and guide marketing strategies.
Insight
An interpretation of an observation or a sudden realization that provides us with a new understanding of a human behavior or attitude that results in the identification of a need.
Customer Journey Map
A visual representation of the complete experience a customer has with a product or service, showing all the different touchpoints and the path through interaction.
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