A Charge Nurse Works on an Inpatient Unit in a Diverse

question 11

Multiple Choice

A charge nurse works on an inpatient unit in a diverse city. To provide culturally congruent care to the patient, which action by the nurse would be most appropriate?

• A) Using puns and sarcasm to help draw the patient into sharing information
• B) Working to understand the socioeconomic status of the patient so teaching is culturally sensitive and appropriate
• C) Assuming a patient from a minority population does not have the economic means to pay for home care follow-up
• D) Admonishing a Hispanic patient for showing up for a preoperative teaching class 15 minutes late

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Definitions:

Support Department

Departments that do not directly participate in the primary activities of a business but provide essential services or support to those that do.

Payroll Checks

Payroll checks are written by an employer to pay employees for services rendered during a specific time period.

Cost Driver

A cost driver is a factor that causes a change in the cost of an activity. It directly influences the cost of a process, product, or operation.

Support Department

A unit within an organization that provides essential services and support to the core departments, facilitating their operations rather than directly contributing to the production of goods or services.