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TABLE 17-8
Recently, a university switched to a new type of computer-based registration. The registrar is concerned with the amount of time students are spending on the computer registering under the new system. She decides to randomly select 8 students on each of the 12 days of the registration and determine the time each spends on the computer registering. The range, mean, and standard deviation of the times required to register are in the table that follows.
-Referring to Table 17-8, based on the chart, it appears that the process is in control.
Social Power
is the capacity of an individual or group to influence the behavior, attitudes, or outcomes of others, typically within a social hierarchy or organization.
Position Power
The authority and influence attributed to a person's role or position within an organization.
Referent Power
The influence one possesses that stems from others' respect, admiration, or identification with them.
Empowerment
The act of granting power or authority to individuals or groups, enabling them to make decisions and take actions autonomously.
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