TABLE 12-4 One Criterion Used to Evaluate Employees in the Assembly Section

question 168

Multiple Choice

TABLE 12-4
One criterion used to evaluate employees in the assembly section of a large factory is the number of defective pieces per 1,000 parts produced. The quality control department wants to find out whether there is a relationship between years of experience and defect rate. Since the job is repetitious, after the initial training period any improvement due to a learning effect might be offset by a loss of motivation. A defect rate is calculated for each worker in a yearly evaluation. The results for 100 workers are given in the table below.

-Referring to Table 12-4, what is the expected number of employees with 1 to 4 years of training time and a high defect rate?

• A) 12.00
• B) 8.64
• C) 6.67
• D) 6.00

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Definitions:

Intrinsic Motivation

The drive to engage in activities for their own sake and personal rewards, rather than for some external compensation.

Maslow's Hierarchy

A psychological theory proposing a five-tier model of human needs, from basic (such as food and shelter) to more complex (such as self-actualization), which people are motivated to achieve in a hierarchical order.

Sequential Order

The arrangement of objects, events, or ideas in a specific linear sequence based on some criteria, often time or priority.

Self-Actualization

The process of actualizing one's inherent talents and possibilities, viewed as an essential urge or need across all individuals.