TABLE 10-14
The amount of time required to reach a customer service representative has a huge impact on customer satisfaction. Below is the Excel output from a study to see whether there is evidence of a difference in the mean amounts of time required to reach a customer service representative between two hotels. Assume that the population variances in the amount of time for the two hotels are not equal.
-Referring to Table 10-14, what is(are) the critical value(s) of the relevant hypothesis test if the level of significance is 0.05?
Definitions:
Nasal Cavity
The hollow space within the nose through which air passes, lined with mucous membrane and responsible for filtering, warming, and humidifying inhaled air.
Ventilation
Movement of gases into and out of the lungs.
Nasopharynx
The upper part of the throat that connects the nasal cavities to the throat, playing a crucial role in respiration and vocalization.
Uvula
The fleshy extension at the back of the soft palate that hangs above the throat, playing a role in speech and swallowing.
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