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TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

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TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, ________ % of the samples are likely to have less than 37.5% who take advantage of online customer service.


Definitions:

Minute Ventilation

Product of tidal volume times the respiratory rate.

Residual Volume

The volume of air remaining in the lungs after a forceful expiration, ensuring that gas exchange can continue at all times.

Inspiratory Reserve

The additional amount of air that can be inhaled after a normal inhalation, increasing lung volume.

Expiratory Reserve

The additional amount of air that can be forcefully exhaled after the completion of a normal expiration.

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