TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

question 48

Short Answer

TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, 95% of the samples proportions symmetrically around the population proportion will have between ________ % and ________ % of the customers who take advantage of online customer service.

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Definitions:

Association Areas

Regions of the brain that integrate information from different sensory inputs and are involved in complex cognitive processes.

Sensory

Relating to or involving the senses (sight, hearing, taste, touch, and smell).

Motor

Relates to the physiological movement or the mechanism driving a system or part of the body, especially those relating to muscles.

Limbic System

A complex system of nerves and networks in the brain, controlling basic emotions and drives.