TABLE 1-1 The Manager of the Customer Service Division of a Major

question 78

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the population of interest is

• A) all the customers who have bought a DVD player made by the company over the past 12 months.
• B) all the customers who have bought a DVD player made by the company and brought it in for repair over the past 12 months.
• C) all the customers who have used a DVD player over the past 12 months.
• D) all the customers who have ever bought a DVD player made by the company.

---

Definitions:

Adolescents

Individuals in the developmental stage between childhood and adulthood, often categorized as those between the ages of 13 and 19.

Cyclical Emotional Outbursts

Repeated episodes of extreme emotional expressions, often seen in conditions like mood disorders.

Widowhood Effect

The phenomenon where the death of a spouse increases the mortality risk for the surviving spouse, often due to emotional, social, and health-related factors.

Widowed Person

An individual whose spouse has died and who has not remarried.