If You Want to Manage Lists of Data About Customers

question 59

Multiple Choice

If you want to manage lists of data about customers and the products they order,use _____ software.

• A) spreadsheet
• B) relational database
• C) tabular
• D) communication

---

Definitions:

Motivators

The factors in Herzberg’s theory that cause real, long-term motivation, usually containing intrinsic motivation factors (examples: interesting and challenging tasks, advancement, achievement, growth).

Instrumentality

The likelihood that something good (or bad) will come from an increase in effort.

Expectancy Theory

A motivation theory stating that an individual's motivation is related to their expectation of a reward and the attractiveness of that reward.

Manifest Needs Theory

A psychological theory that focuses on observable needs that motivate an individual to perform certain behaviors.