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Active Listening
The process of fully concentrating, understanding, responding, and remembering what is being said in a conversation.
Positive Group Roles
Tasks or functions performed by individuals that contribute to the overall success and productivity of the group.
Bad Listening Habits
Ineffective or detrimental practices that hinder effective communication, such as interrupting, multitasking, or making assumptions.
Stroking
in communication, refers to acts or words aimed at affirming another's identity, making them feel acknowledged or valued.
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