Emails,text Messages,memos,and Telephone Calls to Fellow Employees or Clients Are

question 26

Multiple Choice

Emails,text messages,memos,and telephone calls to fellow employees or clients are generally what type of communication?

• A) downward communication
• B) upward communication
• C) informal communication
• D) mass communication

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Definitions:

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A framework that defines how services are provided to customers, including processes, roles, and responsibilities.

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A software application used to access and navigate the internet, allowing users to retrieve and view web pages.

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The process of changing or altering data to update or correct it.