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Intangible
Describes something that cannot be physically touched or measured, such as services, brand reputation, or intellectual property.
Reliability
The degree to which a service, tool, or system consistently performs according to its intended or required outcome without failure.
Responsiveness
The speed and quality with which an organization reacts to customer inquiries, complaints, or orders.
Assurance
A guarantee or pledge, often used in the context of service quality, ensuring customer satisfaction.
Q4: The _ is a federal law passed
Q8: Paid sick leave and paid vacation time
Q9: GST/HST differs from other sales taxes in
Q11: The general journal input screen will not
Q15: The save a copy function will automatically
Q17: A team that represents different departments of
Q18: To enter NSF cheques when deposit slips
Q23: Which statement is not true about the
Q37: Which role does a properly linked account
Q50: Subtraction of which of the following will