In Anna's Organisation,all the Employees Hold a Shared Vision of Providing

question 28

Multiple Choice

In Anna's organisation,all the employees hold a shared vision of providing excellence in customer service.Employees frequently share their experiences with others to obtain feedback and to mentor new employees.They associate themselves with the organisation as a whole rather than the specific departments that they work for. Which characteristic of Anna's organisation suggests that it is a learning organisation?

• A)Organisational members have a shared vision.
• B)There is open communication between employees.
• C)Old ways of thinking are discarded.
• D)All the above.

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Definitions:

Consciously Experiencing

The process of being aware of and directly perceiving events, emotions, and thoughts in the present moment.

Denial

Not acknowledging unconscious content.

Unconscious Content

Elements within the mind that a person is not directly aware of but that influence emotions and behavior.

Acknowledging

The act of recognizing or admitting the existence or truth of something.