Ally Is a Manager in a Large Marketing Firm

question 16

Multiple Choice

Ally is a manager in a large marketing firm.As Ally is responsible for several projects,she is deciding the level of participation she needs to put into each decision required for the projects. Ally is considering using the leader-participation model.Which of the following statements about the leader-participation model is true?

• A)Leaders must be flexible.
• B)The model is normative.
• C)Leadership is symbiotic between leaders and followers.
• D)All of the above.

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Definitions:

Arbitration

A method of dispute resolution where an impartial third party makes a decision that is binding on all involved parties.

Mediation

Mediation is a conflict resolution process where a neutral third party (the mediator) facilitates dialogue between disputing parties to help them reach a mutually acceptable agreement.

Resistance Points

The positions beyond which a negotiator is unwilling or unable to go in a negotiation; the limit of compromise.

Mediator

A neutral third party who assists in negotiating an agreement between disputing parties.