Several Years Ago,you Began a Small Retail Store to Sell

question 42

Multiple Choice

Several years ago,you began a small retail store to sell computer parts.The store grew and the business expanded to offer computer repair and custom computer programming.You have noticed that employees have definite expectations about what their appropriate role within the expanding company should be. You can help them understand their roles and the roles of other people by explaining some common facts about roles.All of the following statements are true EXCEPT:

• A)It may be helpful for them to view role expectations through the perspective of a psychological contract.
• B)Role perception is how others believe people are expected to act in their given role.
• C)Most employees are simultaneously in occupations,workgroups,divisions and demographic groups,and these different identities can come into conflict.
• D)Each person will be expected to play a number of diverse roles.

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Definitions:

Aggregate Decisions

Aggregate Decisions are strategic choices made at the corporate or strategic business unit level, focusing on overall capacity, investment, and long-term resource allocation.

SKU-Level Decisions

involves making strategic choices about product stocking, pricing, promotions, and inventory management at the specific stock keeping unit (SKU) level.

Forecasts

Predictions or estimates about future events, trends, or behaviors, often based on data analysis or modeling.

Flexibility

Flexibility in business operations refers to the ability to adapt to changes, modify schedules, and adjust processes quickly in response to new conditions or demands.