Doug Is an IT Support Officer in His Organisation

question 76

Multiple Choice

Doug is an IT support officer in his organisation.He receives calls relating to network access problems,login problems and other small issues related to computer usage.Doug sees himself as a motivated individual.He tries very hard to do his job well. After a while,Doug finds it difficult to respond to people in a friendly manner when they call him with simple login problems.Which element of motivation is being challenged,resulting in Doug's new behaviour?

• A)intensity
• B)direction
• C)persistence
• D)all the above

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Definitions:

Long-term Lease

A contractual agreement between a lessor and lessee for the use of an asset for a long period, typically exceeding one year.

Nonrecourse Basis

A financing arrangement where the lender can only seize the collateral securing a loan and cannot seek further compensation from the borrower, even if the collateral does not cover the full value of the defaulted amount.

Sale and Leaseback

Sale and leaseback is a financial transaction where one sells an asset and leases it back for the long-term; thereby, one continues to use the asset without owning it.

Financial Lease

A type of lease in which the lessee has use of an asset through most of its useful life and the lease payments cover the original cost of the asset plus interest, resembling a loan purchase.