Doug Is an IT Support Officer in His Organisation

question 48

Multiple Choice

Doug is an IT support officer in his organisation.He receives calls relating to network access problems,login problems and other small issues related to computer usage.Doug sees himself as a motivated individual.He tries very hard to do his job well. The amount of effort Doug is willing to put in relates to:

• A)intensity.
• B)direction.
• C)persistence.
• D)all the above.

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Definitions:

Break-even Sales

The amount of revenue needed to cover both fixed and variable costs, resulting in neither profit nor loss.

Foreign Division

A segment of a business that operates in a country other than the company's home country, handling operations outside the domestic sphere.

Fixed Expenses

Expenses that do not change in total over a short period of time, regardless of the level of outputs or activity levels.

Segment Margin

The amount of profit or loss generated by a specific segment of a business, after accounting for the direct costs and expenses attributable to that segment.