Doug Is an IT Support Officer in His Organisation

question 76

Multiple Choice

Doug is an IT support officer in his organisation.He receives calls relating to network access problems,login problems and other small issues related to computer usage.Doug sees himself as a motivated individual.He tries very hard to do his job well. After a while,Doug finds it difficult to respond to people in a friendly manner when they call him with simple login problems.Which element of motivation is being challenged,resulting in Doug's new behaviour?

• A)intensity
• B)direction
• C)persistence
• D)all the above

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Definitions:

Demand

The total quantity of a good or service that consumers are willing and able to purchase at various prices.

Chipotle

An international chain of fast-casual restaurants specializing in tacos and Mission-style burritos.

Inferior Good

Goods whose demand declines as consumer income rises, distinct from normal goods where demand increases with higher income.

Buyers' Incomes

The total earnings of consumers which influence their purchasing power and demand in the marketplace.