Pauline Wood Is a New Manager

question 74

Multiple Choice

Pauline Wood is a new manager.She recognises that personality attributes can help to explain and predict employee behaviour. A new position requires an employee who can adjust their behaviour to external situations as needed.She should identify the employee with a _______ for a good fit.

• A)narcissistic personality
• B)low Mach score
• C)high Mach score
• D)self-monitoring personality

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Definitions:

Disrupt-Then-Reframe Technique

Influence technique in which one disrupts critical thinking by introducing an unexpected element, then reframes the message in a positive light.

Persuasion

The process of influencing someone's beliefs, attitudes, or behaviors through communication.

Message Processing

The series of mental steps and mechanisms used in understanding and responding to communication messages.

Persuasive Message

A communication intended to influence the attitudes, beliefs, or behaviors of others by using specific techniques and appeals.