Marlee's Work Group Is Popular and Highly Respected Because Individual

question 78

Multiple Choice

Marlee's work group is popular and highly respected because individual members often exceed the group manager's expectations.Popularity aside,what output can help the manager determine how well Marlee's group is performing?

• A)An individual group member's award for exceeding customer expectations.
• B)Recognition of the group for outstanding customer service.
• C)Several group members being awarded for top quarterly sales.
• D)A group member's award for employee of the month.

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Definitions:

Asians

People originating from or associated with the continent of Asia, which includes diverse cultures, languages, and ethnicities.

Prejudice

A preconceived opinion or judgment, often based on limited information or stereotypes.

Bias

A tendency to judge people before knowing them, basing the judgment only on their membership in some group or category of people.

Hostile Environment

A workplace situation where harassment or discriminatory practices make it difficult for an employee to work.