A Defendant Who Is Only Slightly Liable May Be Required

question 30

Multiple Choice

A defendant who is only slightly liable may be required to pay the full amount of damages under which of the following?

• A)the joint and several liability rule
• B)the collateral source rule
• C)arbitration
• D)res ipsa loquitor

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Definitions:

Customer Needs

The wants, expectations, and requirements of consumers that businesses aim to fulfill with their products or services.

Empathy

The ability to understand and share the feelings of another from their perspective; often described as putting oneself in another's shoes.

Golden Rule

A moral principle that suggests treating others as one would wish to be treated, promoting empathy and fairness.

Ethical Customer Service

The practice of treating customers with fairness, honesty, and respect, adhering to moral principles during service interactions.