Case 12.1 ​

question 7

Multiple Choice

Case 12.1
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Harvey is considering implementing team-building management in his company.He wants to start with teams that work on the production line.He wants groups of five to fifteen people,responsible for one clearly defined product,and he wants them to be individually accountable for the work of the team as a whole.Harvey believes that effective teams permit free expression of feelings as well as ideas,have members who listen to each other,and have well-understood tasks and objectives.
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Cynthia is a first-line supervisor in Harvey's company.She values her people and their productivity relatively equally.She seeks to be proactive in her management and works hard at rewarding the contribution of ideas and recognizing accomplishments.Her fellow manager William,in contrast,is far more task-oriented and is more concerned with production than with his people.To William,employees are instruments of production.​
-Refer to Case 12.1.Assuming William possesses a certain amount of self-awareness,he would be well advised to​

• A) ​communicate his expectations more.
• B) ​work on developing his emotional intelligence.
• C) ​adjust his leadership style and behaviors so as to prevent unhappiness and dissension among the employees.
• D) ​all of the above.

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Definitions:

Neurotransmitters

Chemical substances in the nervous system that transmit signals from one nerve cell to another across synapses.

Unstable Negative Charge

A condition or state where an atom or molecule holds a negative charge that is prone to change or react due to external forces.

Stable Negative Charge

An attribute of particles or objects that possess a charge that does not change sign and remains negative.

Stable Positive Charge

An atomic or subatomic particle's constant state of having more protons than electrons, resulting in a net positive charge.