Case 7.1 ​Antonio Has a Number of Employees Who Report to Him.He

question 63

Multiple Choice

Case 7.1
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Antonio has a number of employees who report to him.He has been considering how to motivate these employees to higher levels of performance and productivity.Antonio believes that most people are motivated by the satisfaction they receive from doing their jobs.He thinks that workers have a personal need to do well on the job.Another manager,Dexter,argues that while Antonio may be right,it is important to offer financial incentives.Dexter believes that workers don't really want to come to work and that managers therefore have to provide a "carrot" to ensure quality and productivity.Part of his evidence is that employees keep complaining about pay,working conditions,and benefits even though the company pays well above average for the industry and the area.Several days after this conversation,both Dexter and Antonio attend a workshop on employee motivation that explains Herzberg's motivation-maintenance theory.
-Refer to Case 7.1.Antonio's personal theory of motivation is​

• A) ​based on theory X thinking.
• B) ​built on external motivations.
• C) ​focused on intrinsic rewards.
• D) ​most closely related to a "hierarchy of needs approach."

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Definitions:

Functional Fixedness

Functional Fixedness is a cognitive bias that limits a person's ability to use an object only in the way it is traditionally used, inhibiting creativity.

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Individuals who have achieved a high level of skill in the game of chess, often demonstrated through high ratings or titles awarded by chess federations.

Novice Players

Individuals who are beginners or have little experience in a particular activity or field.

Mental Set

is a tendency to approach situations in a certain way because that method worked in the past.