Jasmine Goes Out of Her Way to Display a Caring

question 8

Multiple Choice

Jasmine goes out of her way to display a caring attitude to one of her customers during a sales call.The customer establishes a long-term relationship with Jasmine's company.This is an example of

• A) ​the influence of role models on attitudes.
• B) how attitude can lead to success in someone's career.​
• C) how an empathizer can be a powerful force in an organization.​
• D) the power of a reference group on the formation of attitudes.​

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Definitions:

Human Resource Plans

Strategic plans to ensure that an organization has the right number and kinds of capable employees to meet its objectives.

Competitive Strategies

Techniques and tactics businesses employ to gain an advantage over competitors, such as differentiation, cost leadership, or focusing on niche markets.

Job Candidates

Job candidates are individuals applying for or being considered for employment positions within an organization.

Forecasting Sales

The process of estimating future sales volumes based on historical sales data, market trends, economic conditions, and other factors to help in planning and decision-making.