Case 6.1 ​Martin Is Managing a Production Line in a Manufacturing Plant

question 4

Multiple Choice

Case 6.1
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Martin is managing a production line in a manufacturing plant in the Midwest.Martin has a quality and productivity problem in one part of the manufacturing process.He discovers that his workers aren't sure what to do.When he asks why they didn't ask questions,the universal reply is,"We Midwesterners don't ask questions,we just do."
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Martin decides to address this problem by offering recognition rewards for the employee who asks the most job-related questions that lead to process improvements each month.Unfortunately,Martin finds the program doesn't work.When he further questions his workers,he discovers that no one wants to be the first to ask questions.As a group,workers still feel that they should figure it out on their own and not ask questions.
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Martin persuades Carmen,a worker everyone else admires,to be the first to ask questions as part of the program.After about a month,several other people begin to submit questions,and soon everyone in the plant is asking questions.
-Refer to Case 6.1.Martin's initial solution to the problem is an example of using which influence to change individual attitudes about asking questions?

• A) ​Changing consequences
• B) Changing conditions​
• C) Socialization through training​
• D) Keeping an open mind​

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Definitions:

European Put

A financial derivative option that gives the holder the right, but not the obligation, to sell a specified amount of an underlying asset at a predetermined price on or before a specified expiration date, exclusively in the European context where it can only be exercised at expiration.

Strike Price

The predetermined price at which the holder of an option contract can buy (in case of a call option) or sell (in case of a put option) the underlying asset.

Expiration Date

The specific date on which an options or futures contract becomes void and the right to exercise it no longer exists.

American Call

An option contract that allows the holder to buy a specified quantity of an underlying asset at a set price before the contract expires.